Support

Email us at {{SUPPORT_EMAIL}}. Write from the address on your MeowPulse account, so we can find it.

Pro isn't on after my purchase

• Pro belongs to your MeowPulse account. Log in with the same account and Pro comes back, on any phone.
• Still not on? Tap Restore purchases in MeowPulse.
• If you subscribed with a different Apple ID, sign in with it in the App Store, then try Restore purchases again.
• Still stuck? Email us with the subject "Pro isn't on after my purchase".

I can't log in

• Forgot your password? On the Log In screen, tap Forgot Password?. Open the email on your phone and tap Reset password. The link works once, for 1 hour.
• Signed up with Apple or Google? Use the same button again. Those accounts don't have a MeowPulse password.
• Waiting for your sign-up code? It can take a minute. Check your spam folder, or tap Resend in the app.

Deleting your account

The steps, with or without the app, are at meowpulse.app/delete-account.

About Dr. Meow

Dr. Meow is an AI character, not a licensed veterinarian. In an emergency, contact a veterinary emergency service immediately.